Web Help

Recover user ID or reset your password

Select the most appropriate link

• Member
  To Recover your User ID or Reset your Password
• Employer
  Change your password to administer benefits for your employees
• Producer
  To Recover your User ID or Reset your Password
• Provider
  Get secure access to our provider website by registering with OneHealthPort

Log in help

Forgot your password? Answer your secret questions to reset your password.

Providers: Are you registered, know your user ID and password, but still can't log in? Call 800-596-3440 or email OneHealthPort Support.

RapidRate Help

Producers: Call 800-380-2984 Monday through Friday, 6:00 am to 6:00 pm Pacific Time