Reconcile your accounts: To find your online EOP, use the Claims & Payment tool and select Payments. Search for your EOP by payment reference ID number, dollar amount, or paid date. The electronic EOP includes the same information as a paper version, including the payee information and the NPI number.
Search by paid date: Use the claims payment date to search for your EOP before we deposit funds in your account.
Payment dates: Claims payments are issued every Saturday and the last day of the month. Payments are deposited into your account on the following Thursday (deposit date may vary if on or near a holiday).
Search by payment reference ID: We send the payment reference ID number to your bank so you can find it on your statement. The payment reference ID number is 16 digits long, typically followed by additional numbers.
Example: TRN*1*20150328123456781111111111
(Use the bold numbers as your payment reference ID when searching on the tool.)
2015 |
04 |
30 |
12345678 |
1111111111 |
YYYY |
MM |
DD |
Distinct # |
Additional numbers (not part of payment reference ID #) |