LifeWise will leave the insurance market in Oregon at the end of this year. As a result, your plan will end December 31, 2016. Rest assured, we will continue to serve your health coverage needs until that time. Learn more about LifeWise leaving the Oregon health plan market.
You'll need your member ID number and suffix from your ID card. First, create an account. Then, log in and associate your account with your health plan by entering your ID number.
Log in to find information about your plan, including in-network doctors, pharmacies, urgent care centers, hospitals, and emergency rooms. You can pay your bill or track claims and spending toward your deductible.
Create an account
or log in to your existing account.
To open your UMB Bank® account, complete the HSA enrollment form and mail it in.
When you receive the UMB Bank welcome kit, log in at lifewiseor.com and use the personal funding link to begin using your health savings account.
Log in at lifewiseor.com and use the Find a Doctor tool to find a list of doctors in the Oregon EPO network.
It's fully covered by your health plan, and it's important for you to stay current on health screenings, tests, and vaccinations.
Learn how to use your LifeWise EPO HSA plan to save money and get the best care.
To get the benefit of this unique type of plan, you need to set up a health savings account:
For more information and to manage your account, log in at lifewiseor.com and select Personal Funding Account.
To monitor and manage your account on the go, log in to LifeWise Mobile, tap Health Account, and then download the mobile app.
Whether you enrolled through Healthcare.gov, through a producer, or directly with LifeWise, you will send your payment to LifeWise,
Use one of these five convenient options to pay your bill:
For more about paying your monthly premiums and bills, visit Pay my bill under Member Services.
Your new exclusive provider organization (EPO) plan gives you access to an extensive regional network of doctors and hospitals across the Pacific Northwest, including most major health systems in Oregon.
Your EPO plan only covers the cost of care from an in-network doctor, pharmacy, or urgent care center in Oregon, Washington, and Alaska, unless you have a medical emergency. If you receive non-emergency care from an out-of-network healthcare provider, you'll be responsible for the full cost of that care.
To find a provider, go to lifewiseor.com and use the Find a Doctor tool.
Yes. If you're managing a chronic condition such as asthma, diabetes, heart disease, or COPD, personal health support is included in your plan. Call 800-596-3440 (888-517-3508 TTY/TDD) or email firstname.lastname@example.org.
To get the most from your health plan, each member of your family should have a primary care doctor (also called primary care provider or PCP) in the Bronze HSA EPO network. This doctor gets to know your medical history, and your medical records are all in one place, which means better care and more efficient visits.
You can choose from several types of providers, including family medicine doctor, naturopath, pediatrician and geriatric specialist, or a physician's assistant or nurse practitioner.
To help you understand your EPO HSA plan, here's an example to explain how it works.*
Let's say your plan has a $6,000 deductible and a $6,000 out-of-pocket maximum . You have no copay or coinsurance.
1. Starting on day 1 of your plan year, you pay for most care and medical services (office visits, diagnostic tests, emergency care, prescriptions) until you pay a total of $6,000, your deductible.
Some care, including most preventive care, is fully covered before you meet your deductible.
2. Your deductible is the same as your annual out-of-pocket maximum-that's the most you pay for covered care per plan year. After you've met your deductible, you've also met your out-of-pocket maximum, which means your plan pays 100% of your covered care for the rest of the year.
To see your summary of benefits and coverage and benefit booklet, log in at lifewiseor.com and go to Benefit Plans. To request a paper copy of these documents, call Customer Service at 800-596-3440.
Your primary care doctor may offer virtual care visits by phone or online. If not, you and your eligible dependents can use Teladoc® to get treated by doctors and pediatricians by phone or online video.*
Teladoc doctors can diagnose, recommend treatment, and prescribe medication, when appropriate, for many urgent medical issues.
To get started:
Check your benefits to see how office visit copays and coinsurance apply to virtual care visits.
Call the free 24-Hour NurseLine anytime at 800-841-8343. The nurses can help you decide whether you should be on your way to the ER or urgent care, call your doctor in the morning, or treat the problem yourself.