You don’t have to when it comes to your Explanation of Benefits (EOB) statements. Just sign up to view your EOBs online, instead of receiving them by mail:
When you sign up, you will receive emails that tell you when you have a new EOB statement ready for you to access online. If you are an employee who is enrolled in the plan, you will have online access to your dependents’ EOBs if they are 12 years or younger.
Here is a sample of the email you receive from us when you have a new Explanation of Benefits.
Subject: Claims Activity on LifeWiseOR.com
Dear LifeWise Member,
You have a new claim Explanation of Benefits (EOB) statement ready to view on www.lifewiseor.com, your secure member website. Here’s how to view the claim:
If you have problems accessing the secure site with your log-in information, please contact our technical help desk at 800-596-3440.
The purpose of this message is only to provide information about your secure member website at www.lifewiseor.com. Please do not respond to this email.
You can find all of your EOBs in one place at lifewiseor.com. We save and post them here for you. Just log in to your account and view your most recent claims or search for older claims.
You must be 13 years or older and a spouse, domestic partner, or dependent of an employee who is enrolled in the plan to sign up for paperless EOB statements.
Are you a Medicare Supplement member? At this time online EOB statements are not available for Medicare Supplement members.
Learn more here.
Are you sharing your notification email with someone else?
If you have submitted an email address that you share with someone else, others may have access to your claims notifications and information.
Does your notification email have high-security spam-blockers?
Add the lifewiseor.com domain to your contacts or exceptions to make sure you receive our emails.